Quality over Quantity and Value over Volume
My company is not the biggest in Tucson. In fact, it couldn’t be much smaller! It’s mostly just me, John the Garage Door Guy. I answer the phone and do most of the actual repairs myself (though I do have a highly skilled, personally vetted technician to help me too). In this way I know you will get all attention you deserve applied to whatever garage door issue you may be having. I know you’ll never be told that you need to replace something that could be repaired, or that you’ll be sold the wrong part.
Is this the smartest way to grow a business? Maybe not, but I sincerely believe it’s the best solution for you, my customers.
It ensures you’ll get top quality service at an affordable price since my overhead is minimal. And when I believe I have the best solution for a situation, I’m not going to cut any corners just to make a few more bucks. You can ask my kids or either of my two grandchildren about whether I stick to my word. While I’m sure they’ll all agree, you might get some funny stories out of them too.
While most jobs are handled by just me, there are certain times when additional help is necessary, such as installing new garage doors (which I gave up doing a few years ago). When such a situation comes up, I have an excellent working relationship with some of the other garage door companies here in Tucson and we help each other out whenever needed. So don’t think your job is too big to call little ol’ John's Garage Doors… I’ve got help on hand too!